Refund and Returns Policy

Return and Refund Policy for Pranay Publications Activity FlashCards.

Thank you for choosing Pranay Publications for your children needs. We strive to provide high-quality products that bring joy and entertainment to our customers. In the event that you need to return or request a refund for your purchase, please review our policy below:

1. Returns:

We accept returns within 7 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it and in its original packaging. Please include the original receipt or proof of purchase with your return.

To initiate a return, please contact our customer service team at pranaypublications@gmail.com with the subject line “Return Request – [Your Order Number]”. Our team will provide you with further instructions on how to proceed with the return.

Customers are responsible for the return shipping costs, unless the return is a result of our error or a defective product. We recommend using a trackable shipping service to ensure that your return is received.

2. Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

3. Exchange:

If you received a defective or damaged item, we will gladly exchange it for the same product. Please contact our customer service team at pranaypublications@gmail.com with the subject line “Exchange Request – [Your Order Number]” for further assistance.

4. Non-Returnable Items:

Certain items are non-returnable, including downloadable software, digital products, and gift cards.

5. Late or Missing Refunds:

If you haven’t received a refund yet, please check your bank account or credit card statement. It may take some time before your refund is officially posted. If you still have not received your refund after checking your account, please contact us at pranaypublications@gmail.com for assistance.

6. Contact Information:

If you have any questions or concerns regarding our Return and Refund Policy, please contact our customer service team at pranaypublications@gmail.com

Thank you for choosing Pranay Publications. We appreciate your business and are here to assist you with any inquiries you may have.